Cycle Insurance - What Do People Want?


Written by Alex Bennett

Social media executive

What do people look for when purchasing cycle insurance?

With numerous providers to choose from when purchasing cycle insurance you could be forgiven for getting lost in a forest of information - so to make things a little easier (and clearer), we’ve done our research and canvassed countless reviews to find out what customers want most when taking our cycle insurance.

1. Knowledgeable, friendly staff

When it comes to getting insurance, one of the key things customers want is to deal with somebody who clearly knows what they are talking about in a concise and polite manner. At Velosure our team of cycle insurance experts have an extensive knowledge of the industry and are known for their excellent attitude, as the following Feefo review attests to:

"Great company, very good, friendly, knowledgeable and no hassle." - Chris

2. Competitive price

Customers always want an efficient, friendly experience when dealing with insurance companies, but a competitively priced product isn’t far behind. With a variety of cover features offering fantastic value for money, Velosure are market leaders on price - see for yourself by using our online comparison chart (click to view more):

3. Extensive cover

What good is a cycle insurance policy if it doesn’t cover you where you need it most? Of course, customers want insurance that ensures they are protected in key areas such as the event of theft or accidental damage. At Velosure, such features come as standard with every policy, as Worldwide Cover and many more. See for yourself by vising our cover featues page:

4. Efficient service

If you’ve had the misfortune of running into trouble with your bike, you want a resolution to the problem as quickly and efficiently as possible, without any unnecessary drama. Velosure pride ourselves on being proactive in the delivery of our service, but don’t just take our word for it:

"Great company would recommend & will continue to let them look after all my bikes." - Dean, Cotswolds
"Efficient, prompt service!" - Richard, Bristol

5. Professionalism

Although it is always key for customers to have a friendly, sociable experience when buying insurance, that doesn't mean they want the process to get sloppy. A good provider will be able to maintain a degree of utmost professionalism whilst dealing with customers in a courteous and affable manner. At Velosure we receive many reviews highlighting just how professional our team are.

"Bicycle insurance from a quality company" - Darren, Cheshire
"New flexible options brought me improved cover at a reduced premium. Whenever I speak to them it's always a very friendly whilst professional conversation" - Ian, Teeside 

If you would like more information on Velosure and our comprehensive range of cycle insurance products, please don't hesitate to call us on 0800 083 3035, email, or you can go and grab yourself a quick quote in seconds by clicking here.