Making A Bicycle Insurance Claim

Here at Velosure Cycle Insurance we understand that sometimes the inevitable can happen

Velosure Cycle Insurance aim to respond to your claim within 24 hours (excluding weekends) and respond to all correspondence within 3 working days.

How to make a claim

On the happening of any event which may give rise to a claim:

  1. Check your policy booklet and your schedule to see if you are covered.
  2. Give immediate notice to the Police in respect of any theft, attempted theft, malicious damage or vandalism and obtain an incident number.
  3. Contact us on 01925 422 773 or email or write to Claims, Velosure, 850 Ibis Court, Lakeside Drive, Centre Park, Warrington, WA1 1RL as soon as reasonably possible, quoting your policy number. We will register your claim and tell you what to do next.
  4. Let us know if you receive any information or communication about the event or cause.